Crew employment and payroll administrator

Preparing crew payroll and its reporting, using payroll software;
Reviewing and calculating crew bonuses, allowances and deductions;
Distributing payslips directly to the crew;
Handling payroll administrative and transactional related questions;
Preparing Malta Social Insurance registrations and payment of Social Insurance contributions
(where required);
Carrying out other department related tasks when required by management;
Administration of day-to-day payroll and HR administration of a portfolio of clients;
Liaising with clients, employees and external bodies such as international authorities, banks
and pension providers;
Written correspondence with clients, employees and external bodies;
Administration of payroll data, production of payroll reports and invoicing;
Administration of client bank accounts and payments in line with the statutory and contractual
deadlines;
Adhere to high customer service standards and follow bespoke service level agreements;
Preparation of employment contracts and terminations;
Preparation of addendums and letters when needed;
Ensuring that crew MLC qualifications are up to date;
Reconciling of crew payroll accounts and report back on the status of the reconciliations to
the Crew Accounting Manager (where required);
Willing to travel to attend boat shows, client meetings and other industry events; and
Any other tasks required by the senior administrators or supervisor within the team.

Strong organisational skills;
Strong numeracy skills with attention to detail;
Working in a methodical, numerate, accurate and efficient manner whilst meeting deadlines within a pressurised environment;
Excellent communication skills, both verbal and written;
Proactive and able to multitask and work under pressure;
A team player who can work independently; and
Good Customer service and client facing skills.

Experience as a Payroll Administrator or in similar position;
Excellent command of English language;
Very good computer skills (Outlook, Excel, Word);
Knowledge of Crew Management Software will be considered an advantage;
Experience of dealing with difficult Clients;
Theoretical and practical knowledge of the international and national seafarer certification
regulations;
Professional communication with clients; and
Commercial Awareness.

Interested in this role?